Z-Edge R1 dash cam Frequently Asked Questions

Where should I place the Z-Edge R1 dash cam?

We recommend that you mount the car dash cam as close to the center of the windshield as possible. This should neither distract the driver nor block the drivers view

Why does the Z-Edge R1 dash cam stop recording after some time?

• If motion detection is enabled, the dash cam will automatically stop recording when no movements is detected for more than 15 seconds (see 3.7).
• Your micro SD card may be full and need to be formatted before using again. 1080P HD videos are big in size and G-sensor locked videos cannot be erased automatically. We recommend formatting your memory card every 14 days.

Why do you recommend Class 10 micro SD card or above?

1080P HD video has a bigger data flow and hence requires a micro SD card with faster writing speed. If memory cards below Class 10 are used, they may cause the dash cam to freeze or other related video recording/erasing issues.

How do I turn off audio during recording?

To turn off the Audio Recording, short press the ‘Down‘ button during recording. (Please note: this does not interrupt the video recording).

How long will my battery last after a full charge?

The dash cam battery usually takes 2-3 hours to fully charge. This can happen simultaneously whilst the dash cam is plugged into your car and recording. The battery can last 5-10 mins on a full charge depending on the model and environmental temperature.

How do I record videos?

All dash cams are programmed to automatically record when there is power connected and a memory card inserted. When the engine is turned off, or power is disconnected, the dash cam will stop recording approximately after 3-10 secs. Manually start/stop recording by pressing the ‘OK’ button.

How to connect the Z-Edge R1 dash cam to phone？

1. Search for the “Z-DashCam” app on the Google Play Store (Android device) / Apple App Store (iOS device). Then download and install on your smart device.

Alternatively download by scanning the QR code on the dash camera Using a QR code reader on your smart device.

1. On the dash camera open the QR code, General settings > APP Download.
2. Open the QR code reader on your smart device.
3. Scan the QR code displayed on the screen of the dash camera.
4. Follow the instructions to download and install the Companion App on your device.

2. Check the Wi-Fi feature is enabled on the R1 dash camera. (See 3.16).

3. Open the Wi-Fi settings on your smart device and select the Zero Edge R1 Dash Camera. The SSID name is Z-Edge-R1, followed by a 4 characters. E.g. “Z-EdgeR149DD” Enter the password when prompted. Password: 12345678

4. Open the “Z-Dash Cam” app on your smart device.

5. On the App, click Connect DVR.

Z-Edge R1 Default Settings

There are three preset scenario modes for everyday driving, scenic driving or when the vehicle is parked. These aim to offer the optimum settings for the best video recording in each of these instances.

You can choose to enable any one of these modes from the settings menu. General Settings > Scenario Mode > Default / Drive / Scenic / Park

How to Factory Reset Z-Edge R1 Dash Cam？

To reset the dash cam to factory default Soft Reset

1. If the device is recording, short press the ‘OK’ button to stop recording, and enter Standby Mode.
2. Press the ‘Menu’ button to enter the General Settings menu.
3. Press the ‘Up’ and ‘Down’ buttons to select Restore Factory Settings.
4. Press the ‘OK’ button to select.
5. Press the ‘Up’ and ‘Down’ buttons to select confirm.
6. Press the ‘OK’ button to select.

Hard Reset

If the dash camera does not respond, you can force a factory reset using the reset button. To reset the dash cam to the factory default settings, long-press the ‘Reset’ button until the dash cam screen turns off.